FAQs

Secure Roofing & Restoration, LLC

Have a roofing and restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you have experience working with insurance claims?

    Yes, we have strong experience working with insurance claims in roofing. At Secure Roofing & Restoration, LLC, our roofers regularly help homeowners through the whole process. After a storm, we conduct a thorough roof inspection for damage such as hail and wind. If the shingle is compromised, we document everything through pictures. We will also meet the adjuster on-site after the claim is filed to make sure everything is properly identified and included in the scope of work. Our goal is to make the process as smooth as possible for you.
  • Have you ever had an insurance claim denied, if so what do you do?

    Yes, we have had claims denied, but it's not a common occurrence. When it happens, we go back and review the adjuster's report. We also request a reinspection with the adjuster. If the claim is still denied, we will bring in a trusted public adjuster to further participate in the inspection. As one of the top roofing companies in the area, it is always our goal to advocate for the homeowner so your roof can be replaced.
  • Do you offer emergency tarping?

    Yes, our roofing contractors offer emergency tarping services to protect your home when your roof has been damaged. Whether it's from a storm, a fallen tree, or a random leak, we respond quickly to prevent costly water damage. According to Today’s Homeowner, roof repair is generally preferable when a roof is under 15 years old and the damage is minor, and we'll also assist in opening an insurance claim to help with repairs.